Subject to the Sale of Goods Act, all products are sold as seen, and we endeavour to provide an accurate description of the goods and their history where known. Customers should inspect items carefully to ensure they are suitable for their requirements before making a purchase. Please download the full terms and conditions below or get in touch with any further enquiries.
Online Purchases
If items are purchased from our website without being seen first-hand, the purchaser takes full responsibility for their purchase. Refunds will not be given if the purchaser feels the product does not meet their expectations unless the website description is inaccurate or the photos are not representative.
Delivery
Trend Antiques undertakes local deliveries to properties at ground level. Customers are responsible for ensuring safe and reasonable access is available on the confirmed delivery time and date. Late cancellations or additional costs incurred as a result of access being impossible or unsafe will be chargeable to the purchaser.
While we do our best to minimise damage to the client’s property while delivering furniture and other items, Trend Antiques (DBC Interiors Ltd) will not be held responsible for costs arising from damage to decorated surfaces and the client’s belongings during the delivery process.
Whether local or further afield, delivery of large items will be undertaken by a third-party specialist delivery/transport company. These services will be chargeable, with pricing agreed upon at the point of sale or, at the latest, before delivery confirmation. These deliveries are subject to those carriers’ terms and conditions.
If any specialist offloading equipment is required, (e.g., forklift trucks, hoists, additional manpower) these are the responsibility of the purchaser to organise and pay for.