All products are sold as seen (subject to the sale of goods act) and we endevour to provide as accurate as possible a description of the goods and history where known. Customers should inspect the products carefully to ensure that they are suitable for their requirements before making a purchase. If purchased from our website without seeing the items first hand then the purchaser takes full responsibility for their purchase, refunds will not be given if the purchaser feels the product does not meet their expectations unless the website description is inaccurate or the photos are not representative.
Local deliveries by the Trend team are to the property at ground level, customers must ensure that there is safe and reasonable access to the property. Whilst we will always do our best to minimise damage to the clients property whilst delivering the furniture Trend Antiques (DBC Interiors Ltd) will not be held responsible for costs for repairing damage to decorated surfaces and the clients own belongings during the delivery process.
Delivery of large items locally or further afield will be by third party specialist delivery / transport companies and these services will be chargeable (pricing to be agreed at the point of sale or at the latest before delivery has been confirmed and will be subject to those carriers terms and conditions. The purchaser is responsible for ensuring access is available on the confirmed delivery time and date. Late cancellations or additional costs incurred as a result of access being impossible or unsafe will be chargeable to the purchaser. If any specialist offloading equipment is required i.e. fork lift trucks / hoists or additional manpower these are the responsibility of the purchaser to organise and pay for.
Our full terms and conditions can be viewed in store and downloaded by clicking on the box above.